Shipping & Returns

Aloha and thank you for visiting us at the Shops of Hawaii.


  • We are happy to send your order within the United States. Please note that at this time, we do not ship internationally or to U.S. territories.
  • Typically, orders received are processed within 2-3 business days.
  • All orders will be sent via USPS Priority Mail, estimated at 3-5 business days.
  • Please note that if you have ordered multiple items, you may receive separate shipments.
  • Any item labeled as "Fragile" will have $1.00 additional added to the cost of the published shipping rates. This will apply up to 5 fragile items. For orders containing 6 or more fragile items a maximum of $5.00 will be charged to the order.
Shops of Hawaii Shipping Rates
Order Amount Rate Fragile Items +$1.00
$1.00-$24.99 $7.00
$25.00-$49.99 $10.00
$50.00-$74.99 $12.00
$75.00-$99.99 $12.00
$100.00+ $12.00

* Posted rates subject to change


You may return new, unused and unopened items sold and fulfilled by within 30 days of delivery for a full refund. Return shipping costs will only be covered if the return is a result of our error. Items should be returned in their original product packaging or equivalent shipping material as well as packing slip.

All returns must be sent back to our distribution center at the following address:

Shops of Hawaii Warehouse
94-155 Leo‘ole St. A101
Waipahu, HI 96797